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HXC and RR have signed the FSC/COC Audit Outsourcing Agreement, HXC will develop the FSC/COC audit business in China as an only legal FSC/COC audit contractor of RR in China. HXC will develop the FSC Chain of Custody certification business under RR authorization, and will provide FSC Chain of Custody certification service for all customers in China. RR is a biggest internationally recognized Russian certification body, its certification field including SA8000, ISO9001, ISO14001, ISO27001, FSC, etc. If you want to get more FSC information from RR, please click the link：https://rusregister.ru/en/activities/forest-certification/chain-of-custody-certification/
Complaint and appeal Complaints and Appeals
If you would like to know more about HXC's complaint handling procedures, please read this document.
If you want to know information about HXC's complaint and appeal procedure,please read this document.
 | HXC-GK-05 Appeal, complait handle procedure-update.pdf |
RR Claim control procedure for FSC COC
For the RR FSC COC subcontracted by HXC, if you want to know the complaint handling procedure of Russian RR, please click the link http://deepwhite.com.cn/down/show-256.aspx
If you want to know information about RR's complaint and appeal procedure, please click the link http://deepwhite.com.cn/down/show-256.aspx
Rights and duties of customer and CB
Rights and duties of customer and CB.pdf
FSCNormative document
FSC-POL-01-004 V3-0 EN Policy for Association.pdf
| FSC-STD-40-003 V2-1 EN Chain of Custody Certification of Multiple Sites.pdf |
| FSC-STD-40-004a_V2-1_EN_FSC_Product_Classification.pdf |
| FSC-STD-40-004_V3-1_FSC Standard FSC Standard for Chain of Custody Certification.pdf |
| FSC-STD-40-007_V2-0 Sourcing reclaimed material for use in FSC Product Groups.pdf |
FSC-DIR-20-011 _EN FSC Directive on Chain of Custody Evaluations_2025-10-01
FSC-DIR-40-004_EN_FSC Directive on Chain of Custody Certification_2025-04-07
If you want to verify the validity of the certificate,please search it via https://search.fsc.org/en/
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At present, HXC is headquartered in Beijing with branches in Hubei, Chongqing, Shandong, Jiangsu, Tianjin, Liaoning, Guangdong, Shanghai, Jiangxi, Jinhua, Anhui, Henan, Jinshan and Yunnan. More branches in other regions are under preparation. Please stay tuned!
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